Privacy Policy

Last updated: 04/01/2019

We take your privacy very seriously and this page informs you of our policy regarding the collection, use and disclosure of Personal Information that is received from you.

Any personal information given to us by you, either in person or electronically, will only be used within the boundaries of our Privacy Policy, as outlined below, to provide you with a better service.

By providing us with your data either in person, by phone, post or via our website, you are consenting to us storing and using your personal information in accordance with this Policy.

Personal information you may provide to us includes your full name, address, telephone number(s) email address(es) any relevant health issues (i.e allergies). Information we store for our own administration purposes may also include the dates of your visits, the services we provided and any offers you may have used.

We can assure you that your personal information is used only for the following:

  • our own records
  • to provide you (either by post, email or text message) with information regarding or relating to:
    • your forthcoming appointment
    • our products and or services
    • our current offers and promotions, or
    • changes to any of our policies or terms and conditions unless you have specified that you do not wish for us to do so when providing the information.

Your personal information is NEVER supplied to a third party without your consent.

Credit or debit card details provided to us in order to make payments are only used by us for this purpose only.

Your information is protected from unauthorised access and stored securely.

Who we are

Our website address is: – we are part of the Lovehair & Co organisation – you can find out more about us here>

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.